Heddie Lookadoo joined Shell Energy Solutions as Director, Market Settlements in June of 2021 and is responsible for managing all settlement activity for the Demand Response and asset management team as well as Business Development across all markets. Heddie’s expertise includes over 20 years in ERCOT settlement. Prior to SES Heddie spent 15 years at NRG where she was serving as the ERCOT Settlements Accounting Manager for NRG prior to joining SES.  During her time at NRG, she had responsibility for gross margin supply for NRG’s retail brands while acting as the SME for commercial operations, risk, billing, FP&A, and origination.  Additionally, she chaired various ERCOT committees and was the project lead for various system enhancements around Settlements and Complex billing initiatives. Prior to NRG, Heddie worked for Bryan Texas Utilities as the ERCOT Settlement Operations Analyst where her duties included settlement, fuel budgets, and various other financial reports.  Heddie holds an MBA from Texas A&M University Corpus Christi and a BBA from Kaplan University, graduating Magna Cum Laude.